Matters

Matters is a single list for tracking every matter's stage, government status, and money. Here is a quick tour.

1:28 video·Captions and transcript·1 written guide

01Overview
0:00 / 1:28

Chapters

10

Close a matter and set retention

Closing a matter makes its records read-only and sets the date they can be deleted.

  1. 1

    Open the matter

    Go to Work › All matters and open it. Firm stage, government status and money are tracked separately.

  2. 2

    Choose the retention policy

    The date is calculated from your firm’s policy for that kind of matter.

  3. 3

    Close

    Records become read-only, except controlled notes.

  4. 4

    Legal hold

    If a hold applies, records aren’t deleted until it’s released.

Find All matters in the left sidebar, under Work. Sample data.
Find All matters in the left sidebar, under Work. Sample data.
The matters list, where each row shows the firm stage, government status and money for a matter. Sample data.
The matters list, where each row shows the firm stage, government status and money for a matter. Sample data.

Screen by screen

Each frame comes from the walkthrough, with the part being explained outlined. Select a frame to play from that moment.

  1. 02Find it

    Find All matters in the left sidebar, under Work.

  2. 03Status chips

    At the top, status chips give a quick count: one active and zero blocked. On-hold matters count as active.

  3. 04Search

    To find a specific matter, type a client name in the search box, then clear it to see everything again.

  4. 05Filter

    Switch between Mine and Everyone, each showing one here. Then narrow the list with All offices, Any program, and the Priority option.

  5. 06Quick links

    Just below are quick links: Due this week, Awaiting my review, and Blocked.

  6. 07Columns

    Each row shows client, program, firm stage, government status, money, next deadline, and consultant. Stage, government status, and money are tracked independently. A paid invoice never changes a government status.

  7. 08Sample row

    In this fictional sample, Priya Sharma, reference CA-2026-0001, is at Engagement pending, with government status Not recorded. Her consultant is DO, the signed-in owner. Times are in America/Toronto.

  8. 09New matter

    The New matter button sits at the top right, and it also appears in the sidebar.

  9. 10Recap

    To recap: find All matters under Work, check the chips, search and filter, use the quick links, and read each column. Next: the matter detail page.

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